People keep ringing to ask if their spectacles are ready

The problem, in their words

We make spectacles to order, usually a three to five day job. Customers call through the day to ask whether theirs is ready, and my staff stops work to check the register every time. Some days that is thirty calls. I want customers told the moment their order is ready for pickup.

Who posted this

Gaurav Talwar runs Talwar Opticals in Lucknow.

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