Customers ask the same sizing and fabric questions on every order

The problem, in their words

We are a small label selling online. Before buying, almost every customer asks the same things about sizing, fabric, care and delivery time. Answering them is most of my day and if I am slow the sale goes cold. I want those answered instantly and accurately, with anything unusual coming to me.

Who posted this

Lakshmi Subramanian runs Thread and Loom in Chennai.

Contact details are shared with you only if they choose to get in touch.